Beschreibung
OBJECTIVES
- Provide expert support in troubleshooting to resolve complex manufacturing issues promptly.
- Lead and manage task forces to address critical situations effectively.
- Develop and implement problem-solving methodologies
- Champion the integration of AI and digital tools into manufacturing troubleshooting and decision-making.
- Lead digital transformation initiatives to modernize investigation processes and operational excellence frameworks.
SCOPE
- Lead troubleshooting efforts to resolve high-impact manufacturing problems.
- Manage task forces for urgent and complex issues requiring cross-functional collaboration within VBU and CMOs.
- Establish and deploy problem-solving methodologies to improve decision-making processes.
- Design and implement business and operational excellence strategies to improve processes and optimize productivity.
- Collaborate with cross-functional teams to identify opportunities for improvement and innovation.
- Leverage AI and advanced data analytics to enhance decision-making, address complex business challenges, and drive productivity improvements.
- Conduct research and analysis to stay current on industry trends and emerging technologies.
- Train employees on troubleshooting techniques, decision excellence, and operational excellence practices
- Drive digital upskilling across MS&T teams to foster a tech-savvy culture.
- Leverage automation tools to increase efficiency and foster innovation within the organization.
ACCOUNTABILITIES
- Lead troubleshooting efforts to resolve complex manufacturing issues.
- Manage task forces to address urgent and high-impact problems.
- Develop and implement problem-solving methodologies to enhance decision-making processes.
- Drive business and operational excellence initiatives to optimize productivity and efficiency.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Leverage AI and advanced data analytics to enhance decision-making, address complex business challenges, and drive productivity improvements.
- Conduct research and analysis to stay updated on industry trends and emerging technologies.
- Train employees on troubleshooting techniques and operational excellence practices
- Utilize automation tools to streamline daily operations, enhance productivity, and improve decision-making processes
CORE ELEMENTS RELATED TO THIS ROLE
- Task Force Leadership: Lead and manage task forces for critical manufacturing situations requiring cross-functional collaboration.
- Operational Excellence: Drive initiatives to implement business and operational excellence strategies.
- Decision Excellence: Enhance decision-making processes through effective problem-solving techniques..
- Problem-solving Methodology: Establish a common problem-solving methodology across MS&T and be trained as an investigational lead.
- Facilitation Support: Provide facilitation support for complex and high-impact process/product investigations.
- Digital and AI dexterity: leverage and maintain AI agents and data visulatization tools to support decision making.
DIMENSIONS AND ASPECTS
Technical/Functional Expertise
- Troubleshooting Capabilities: Proven ability to resolve complex manufacturing issues swiftly and effectively.
- Problem-solvingMethodogolies: Expertise in developing and deploying problem-solving methodologies.
- Operational Excellence: Experience in designing, implementing, and sustaining operational excellence initiatives
- Data Analytics expertise: Hands-on experience with statistical analysis, data analytics and visualization. Not afraid of gathering, analyzing, and interpreting data to provide actionable insights.
- Ability to leverage AI-powered tools to automate routine tasks, generate actionable insights, and improve efficiency.
Leadership
- Demonstrate strong leadership in managing task forces and driving cross-functional collaboration incl. contract manufacturers.
- Influence and Partnership: Ability to lead complex transversal projects and influence others within a matrix organization
- Demonstrate strong leadership in collaborating with cross-functional teams, including quality, engineering, and production, to identify and implement business process improvements.
- Problem-solving Leadership: Establish and lead a common problem-solving methodology across MS&T, and provide facilitation support for complex and high-impact process/product investigations.
- Innovation Leadership: Lead initiatives to implement new technologies, methodologies, and best practices to enhance manufacturing operations.
Decision-making and Autonomy
- Systematic approach, detailed when needed and with an ability to analyse in a systemic and holistic manner
- Timely decisions making, taking into account stakeholder buy-in and program deliverables
- Responsible for day to day coordination, covering all assigned initiatives for VBU MS&T
Interaction
- Ability to effectively collaborate and drive consensus within MS&T and key stakeholder functions.
- Role requires partnership across local, functional, and global teams, including Quality, Manufacturing, Supply, - Engineering, Project Management, IT, and Contract Manufacturers.
Innovation
- Stay up to date with digital and AI trends and leverage/introduce them to ensure the organization stays competitive
Complexity
- Impact across VBU MS&T and MS&T stakeholders
- Change management complexity
- Hands-on, able to implement and execute initiatives
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS
Education / Experience
- Bachelor's degree in Life Science, Engineering, Manufacturing, or related field. An advanced degree (MS or PhD) is preferred.
- Minimum 7-10 years experience in manufacturing, troubleshooting methodology, best practices, and creating business processes.
- Lean Six Sigma Green/Black Belt certification or equivalent process improvement certification
Experience in contract manufacturing business is a plus
- Strong knowledge of GMP and regulatory compliance standards (FDA, EMA, ICH, etc.).
- Proficiency in root cause analysis tools (e.g., Fishbone Diagram, 5 Whys, etc.).
- Experience with statistical tools and software (e.g., Minitab, JMP) for data analysis.
- Proven ability to lead cross-functional teams and manage multiple investigations simultaneously.
- Proven hands-on experience in Data Analytics is a valuable asset.
- Project management experience.
- Proficiency in visualization (white boards, dashboards, powerpoints etc)
- Excellent command of English (both written and oral); knowledge of German is a plus.
- Experience with AI technologies to drive business excellence and transformation
Business Excellence
- Experience with Operational Excellence models such as Lean Six Sigma or equivalent
- Experience deploying Tools such as Value Stream Mapping, kanban boards
- Proven ability to design, implement, and sustain Business and Operational Excellence processes.
- Demonstrated experience/technical knowledge with business excellence practices in an MS&T environment.
Behaviors
- Customer oriented mindset and thinking
- Experience using design thinking to problem solve (from identifying business challenges to deployment/execution of solution).
- Cultural agility and experience working in fast-paced and cross-functional environments.
- Proven ability to work with efficiency across multiple project teams and business functions in a matrix environment
- Strong analytical skills and ability to interpret data to drive decision-making.
- Creating and coordinates the environment that inspires and enables people
- Focusing on the few priorities and provide superior results
- Support on elevating capabilities for now and the future
- Future-Ready Mindset - demonstrates curiosity and a proactive approach to emerging technologies.
- Comfortable navigating ambiguity and driving innovation in complex environments.