Descripción
Job Description
Project Support & Coordination:
- Assist in the onboarding of users to the new customer service platform and ensure all required training of the users is completed and recorded.
- Coordinate the day-to-day activities of the project and report on status.
- Support the users and our Global Customer Service team throughout the transition to the new platform
- Assist in closing out the project, ensuring all tasks are completed, deliverables are finalized, and documentation is up to date and filed.
Documentation & Reporting:
- Prepare and maintain comprehensive project documentation, including project plans, status reports, and risk logs
- Track project progress and provide regular updates to stakeholders, ensuring that any delays or issues are communicated promptly
Communication & Stakeholder Management:
- Serve as the point of contact for project stakeholders, both internal and external, regarding project status and activities
- Coordinate communication between the project team and other departments or teams
Project Closeout & Evaluation:
- Assist in closing out the project, ensuring all tasks are completed, deliverables are finalized, and documentation is archived
Your profile
- Completed commercial/administration diploma or equal and several years’ experience in a similar position
- Very good knowledge of Microsoft Excel, and Excel reporting. Salesforce and/or Power BI would be a major plus
- Very good English skills - both spoken and written. French and/or German skills are preferred. Every other language is a plus.
- Stress resistant, reliable and flexible personality with very good communication skills
- Open minded, communicative as well as detailed oriented with excellent organizational and documentation skills
The right decision: working at STAAR Surgical
STAAR Surgical offers you the ideal environment to develop your career and to progress professionally and personally, within a multicultural and international company. We also offer the following benefits:
- 40 working hours a week
- Modern working spaces
- Minimum 25 days of vacations
- Modern cafeteria spaces
- Monthly contribution to health insurance costs
- Training and development plans
- Free parking spaces as well as very good connections to public transportation
- Regular social company events such as summer party/winter party
If you want to contribute to the Evolution in visual freedom™ and become part of our passionate team, send us your full application.
For more information, please reach out to our HR Team () or visit us online at