Description
* Nidau, Bern
* Temporär
Jobdetails
re you a customer service professional with a passion for excellence? We are looking for a dedicated individual to join our client's team on a temporary basis to ensure smooth and professional customer interactions.
We are looking for an experienced Customer Service Pro 100%. The role is temporary for a year.
Your mission:
* Manage customer inquiries, orders, and feedback with speed and expertise.
* Provide timely and accurate information on product availability and delivery status.
* Collaborate with various internal teams to meet customer needs.
* Handle the processing of invoices, credit orders, and product returns.
* Support data management and documentation to ensure compliance.
* Contribute to process improvements and participate in special projects.
...
re you a customer service professional with a passion for excellence? We are looking for a dedicated individual to join our client's team on a temporary basis to ensure smooth and professional customer interactions.
We are looking for an experienced Customer Service Pro 100%. The role is temporary for a year.
Your mission:
* Manage customer inquiries, orders, and feedback with speed and expertise.
* Provide timely and accurate information on product availability and delivery status.
* Collaborate with various internal teams to meet customer needs.
* Handle the processing of invoices, credit orders, and product returns.
* Support data management and documentation to ensure compliance.
* Contribute to process improvements and participate in special projects.
* ### Qualifikationen ###
What you bring:
* A commercial or administrative diploma.
* Proven experience in a similar customer-facing role.
* Strong communication skills with a customer-centric attitude.
* Fluency in English is required; excellent German and/or French skills are a significant advantage.
* You are adaptable, communicative, and able to work effectively under pressure.
We offer a challenging and dynamic role in a supportive team environment. If you are ready to make a direct impact and contribute to outstanding service, we would love to hear from you.
Apply now on Randstad!