Description
Lugano,Ticino Full Time
**FORFIRM** is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions - we listen to our clients and solve their unique problems.
At **FORFIRM**, we are creating a culture where each person can define their own role parameters and speak their mind without any hesitation. We are a true meritocracy, where individual results define each person-s career path.
We are looking for an experienced and motivated **Windows System Administrator** to join our lively international team and work on projects for Europe's leading brands!
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**Key Responsibilities**
\- Administer and maintain Citrix infrastructure components (Virtual Apps & Desktops, Delivery Controller, StoreFront, Citrix Gateway).
\- Handle incident resolution and troubleshooting for VDI environments and published applications.
\- Continuously monitor performance, perform capacity planning, and optimize the environment.
\- Manage access policies, authentication, and security configurations (Citrix Policies, MFA, NetScaler).
\- Regularly update Citrix components and associated VMs.
\- Collaborate with infrastructure teams (AD, Networking, Security, Azure) for cross-functional tasks.
\- Create technical documentation, implement best practices, and ensure structured handovers to operational teams.
**Technical Qualifications**
\- Minimum of 5 years- experience with complex Citrix environments (1912 LTSR or later).
\- In-depth expertise in:
- Citrix Virtual Apps and Desktops
- Citrix StoreFront, Delivery Controller, Machine Creation Services
- NetScaler / ADC
- Windows Server (2016, 2019, 2022)
- Active Directory and Group Policy
- Azure / Intune integration
\- Proficiency with monitoring tools and PowerShell scripting.
**Soft Skills**
\- Strong problem-solving and analytical mindset.
\- Clear communication skills with both technical and business stakeholders.
\- Proactive approach to suggesting and implementing infrastructure enhancements.
**What We Offer:**
* Opportunity to work on international multi-disciplinary projects for leading brands from day one.
* Highly meritocratic environment - points-based bonus and promotion system.
* A focus on knowledge building with regular internal and external training opportunities.
* Opportunities to travel and work abroad.
* Supportive and Dynamic team.
***FORFIRM**** is an equal opportunities employer that values diversity within the company. Qualified applicants will receive consideration for employment without discrimination about race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*